Packages whose contents, transport or storage violate a legal or official ban, in particular against import, export or customs regulations of the country of delivery, transit or destination. This also includes parcels or goods whose transport is not permitted under the Universal Postal Treaty.
Packages containing temperature-controlled goods that require special facilities, security measures or authorizations to be transported.
Packages whose contents could cause damage to property or injure people even during normal transport.
Packages containing live animals, animal carcasses, body parts or human remains.
Packages containing narcotics, intoxicants or prohibited substances
Packages containing money, precious metals, checks, credit cards, valid postage stamps, securities or other means of payment.
Packages whose contents violate intellectual property laws, including counterfeit or unlicensed copies of products (brand piracy of all kinds).
Packages containing weapons, especially firearms, or parts thereof, imitation weapons or ammunition.
MOROCCAN TRANS SERVICES LLC is not obliged to check the packages for the existence of transport exclusions; However, if such exclusions are suspected, it is entitled to open and inspect the packages. The sender is and remains the owner of the shipment and is consequently responsible for the content of his shipment.
Termination of the transport contract by the sender after the shipment has been handed over to MOROCCAN TRANS SERVICES LLC is excluded.
MOROCCAN TRANS SERVICES LLC receives shipments, clarifies the necessary customs formalities, organizes transport and monitors the delivery of shipments in Morocco and USA by cooperating with partner companies.
Shipments to Morocco are handed over to our Moroccan partner company for further transport and delivery to the respective recipient in accordance with the regulations valid in Morocco for parcels and shipments. Compliance with a specific delivery deadline is not required.
MOROCCAN TRANS SERVICES LLC charges the recipient or sender a return shipping fee for the return of undeliverable shipments.
At the request of the sender or the recipient, MOROCCAN TRANS SERVICES LLC carries out inquiries into the whereabouts of packages. Corresponding research orders can only be submitted within a period of three months, starting on the day the package is delivered or handed in.
Packages that are excluded from transport in accordance with the paragraph on prohibited goods.
Damage caused by missing or defective packaging or by the sender intentionally causing the damage.
Relevant status as of April 1st, 2024